Intermodal Shipment Guide

You may have a shipment that changes modes multiple times over the course of its life. To alleviate some of the setup requirements for creating a shipment with multiple legs and modes, we offer the Intermodal mode as an option for shipment creation.

Note: This feature is available to all tenants, but its use is optional. You will still be able to create a shipment with multiple route segments with multiple modes, as described in our Managing details for shipments with multiple customers, carriers, and route legs article.

Rather than one shipment with multiple route legs for each mode change, intermodal shipments will include only one route segment, with only the origin and destination listed in the route information in the shipment’s Details tab. Stops for transfers between modes between the pickup and delivery are not listed.

In this article, you will learn:

How to create an intermodal shipment

To create an intermodal shipment:

  1. Login and click on the + sign in the upper right corner of your screen.
  2. Select Shipment from the drop-down menu.


  1. Fill in the Customer details on the Create shipment modal that pops up.
    Protip: To create a shipment faster, make sure you have your Customer and Locations created before you start.

  1. Use the Mode drop-down to select Intermodal.
    1. The only option under the Service type drop-down will be Any.
    2. Note: Once Intermodal is selected, the Equipment fields will disappear. No equipment information can be added to intermodal shipments.
  2. Enter the shipment’s original Pickup location and the Requested pickup date.
  3. Enter the shipment’s final Pickup delivery and the Requested delivery date.
  4. Click CREATE.

Assigning a carrier for an intermodal shipment

Intermodal shipments can only be assigned to carriers who have been configured to cover them. See our article, Viewing and editing carrier details, to learn more about assigning shipping modes to a carrier.

Route & Shipment information in an intermodal shipment

In the intermodal shipment’s Details tab > Shipment block > Overview section > Route segment, the route information presented will include:

  • Mode and Service type fields will be set to Intermodal and Any, respectively.
  • MBOL: The Master Bill-of-Lading (MBOL) number can be added here.
  • Container #: A container number can be added here, if applicable.
  • Carrier: The carrier assigned to the shipment.
  • Segment IDs: These are used to configure external IDs that will be shared to your carrier. These will appear as customer IDs from the carrier’ perspective.
  • Tracking method, Driver, & Driver phone #: The tracking method used for the shipment, the shipment’s assigned driver, and the driver’s phone number can be added here.
    • Protip: See our Help Center article, Assign a driver to a shipment, to learn more about assigning the tracking method and driver to a shipment.

Equipment used segment locked

Under the shipment’s Details tab > Carriers block, the Equipment used segment will show “Not applicable” in the header and will be locked.

Tracking and ETAs for intermodal shipments

No telematics integrations are available for intermodal shipments. The ETA to last stop field for intermodal shipments will be filled in with the Delivery appointment time for the final destination location.

Filtering for intermodal shipments & carriers

Shipments page

In the Shipments page, you can filter for intermodal shipments by selecting Is on the Mode field’s toggle and selecting Intermodal - Any in the drop-down.

Note: While other modes can be filtered by both Mode and Service, Any is the only service option available for intermodal.

Using the Container ID, ETA of Container at Port/Terminal, MBoL, and/or Last Free Day filters available in the More filters drop-down will also show results matching intermodal shipments.

Carriers page

Carriers on your tenant that support intermodal shipments can be found using the filter options in the Carriers page. Like the Shipments page, selecting Is on the Mode field’s toggle and select Intermodal - Any in the drop-down.

Intermodal shipment considerations & limitations

Phases & statuses

Intermodal shipments use the same phase and status workflow as truckload (TL) shipments. Check out our article, Shipment work phases: quote, tender, plan, ship, bill, to learn more about shipment phases and statuses in Turvo.

Exception, Notifications, & Rules

Like any other shipment in Turvo, intermodal shipments support exceptions, notifications, and business rules. Learn more about these features by reviewing the following Help Center articles:

Contracts & fuel surcharge plans

Contracts and fuel surcharge plans cannot be created for, or assigned to, intermodal shipments. See the following articles to learn more about creating and assigning contracts and fuel surcharge plans:


Quotes cannot be created using the intermodal mode. However, intermodal shipments can be created from existing TL or LTL quotes by assigning the intermodal mode upon shipment creation. Learn more about quote creation and management from our How to create and update quotes article.


Assets can only be created for the TL, drayage, rail, and air modes. New assets cannot be created and existing assets cannot be assigned to a carrier for the intermodal mode. Learn more about creating and managing assets from the following articles:

Distance provider configurations

Tenant-level and customer account-level distance provider configurations cannot be created for the intermodal mode. For more information on distance provider configurations, see our article on How to configure distance provider parameters

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