Once you’ve created your Turvo Academy account, you’re ready to begin your self-service onboarding with Turvo. We also have a video on this topic! Check out the How to Use Turvo Academy video.
To learn more about getting access to Turvo Academy, please see our article on How to sign up for Turvo Academy.
This article covers:
- Navigation
- Anatomy of a curriculum
- Anatomy of a course
- Anatomy of a lesson
- Page types
- Quizzes
- Completion
- Viewing your transcript
Navigation
When you first sign in to Turvo Academy, you’ll arrive at your learner dashboard. The learner dashboard is made up of the following tiles:
- My Courses: View all of the courses you're enrolled in.
- Catalog: The Catalog contains all available courses and curriculum.
- Turvo Help Center: Click Turvo Help Center to quickly visit the Turvo Help Center.
- Updates: View Turvo Academy updates. This links to the Turvo Academy: Update Announcements article.
Click the Turvo Academy logo in the top left at any time to return to this dashboard.
New users should enroll in the Foundations curriculum. Simply click Enroll, and then Start. The Foundations curriculum contains a curated collection of courses designed to set users up with the basic knowledge needed to use Turvo.
Note: The Foundations curriculum most applicable to your company is already determined for you, and may differ from this video.
Anatomy of a curriculum
When you open a curriculum, you’ll see a list of the courses that make up that curriculum, along with a brief description of the course.
Note: If you do not see the course thumbnails or course descriptions on the course list, you may be viewing the courses in List view. Click the list icon on the top right, and select the bulleted list icon to switch the course list to Detail view!
Begin with the first course listed in the curriculum by clicking the Start button. Some courses may require you to enroll. Enrolling is fast and easy! Just like a curriculum, click Enroll, and then Start.
Anatomy of a course
Note: The anatomy of a course outlined below is an update occuring on Monday 10/9/23.
Courses open to the first page of the first lesson in the course so you can begin right away! A course is made up of two main sections: the course player at the top, and course details on the bottom. The course player displays the lesson content, and is covered in the Anatomy of a lesson section below.
The course details section contains three tabs:
- Overview: The Overview tab displays the name of the course, current progress, estimated time, course description, the curriculum the course is part of, and tags. Tags are keywords that represent the core topics covered in the course. You can click a tag to see other courses that contain that same tag.
- Lesson Details: The Lesson Details tab displays the contents of each lesson in the course, along with progress and score data.
- Resources: The Resources tab contains links to useful Turvo Help Center articles related to topics included in the course.
Note: Click the up arrow icon in the top right of the course details section to expand/collapse details. This is particularly useful to see more resources at a time, and get a full view of the sidebar.
The right sidebar of course details provides at-a-glance information about the course and your progress. The top Next: button navigates between lessons. The progress bar updates as you progress through the lesson content. The rest of the sidebar displays the contents of the course. Lessons need to be completed in order. In the example above, Introduction & Preparation and Quiz 1 both need to be completed (and passed!) before Lesson 2 becomes available.
Anatomy of a lesson
A lesson begins, or resumes, in the course player as soon as a course is opened. Each lesson begins with a Learning Objectives page to introduce the content and purpose.
The hamburger icon in the top left corner expands a menu that lists all of the pages in a lesson. This is a great way to see your lesson progress, and revisit pages you’ve already completed. A green checkmark indicates that a page is completed. An open circle means the page is incomplete.
Note: You can’t use the menu to skip over pages you haven’t completed yet.
When you reach the end of a lesson, the Next button is greyed out. Click the Next: button in the course details sidebar to continue to the next lesson or quiz.
The lesson will become complete, the course progress will update, and the next lesson will become available. In the example below, a quiz needs to be completed before the next lesson unlocks.
Note: If you’re unable to start the next lesson, look to see if a failed quiz score is the culprit! See the Quizzes section of this article for more information on quiz requirements.
Page types
Knowledge Check
In this example, the learner must complete a drag and drop question. After submitting the correct answer, a continue button appears in the positive feedback popup to advance to the next page.
Tooltips
Some pages include buttons that reveal tooltips. Click a button once to see the tooltip. To close the tooltip, click anywhere else on the page, or the X in the top right of the tooltip.
Quizzes
Each course includes one or more quizzes you must pass to complete the course. For example, the quiz shown below requires a passing grade of 60%.
If you’re unable to start the next lesson, look to see if a failed quiz score is the culprit!
Click into the failed quiz to review your answers or retry. Click Back to quiz to see the feedback for each of your previous answers. Click Retry to take the quiz again until you pass.
Protip: Quiz questions allow you to Show Correct Answers right after you submit your answer. This is a great way to learn from your mistakes!
Completion
Once you complete the last lesson in the course, you will see a celebratory “course complete” bear, and a request to submit feedback for the course on the next page. Your input is extremely valuable and is used to improve course content!
Click the X in the top right of the course to close the course and return to the curriculum, if applicable, or the learner dashboard.
Once you complete all required courses in a curriculum, you’ll receive a certificate or a badge!
For example, the Foundations curriculum results in a certificate of completion. Earning this certificate is recommended for all users!
Transcript
You can access a record of your course progress, download your certificates, and see your badges from your transcript. Click the hamburger icon in the upper right corner of the learner dashboard, then click Transcript.
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