Turvo Reports - Shipments

The Shipments card in Turvo Reports contains many of the broader, more frequently utilized reports available in Turvo, where users can view shipments from different perspectives.

This article covers the information summarized in each report on the Shipments card and the column and filter options available for each report:

To learn more about other categories in Turvo Reports, see our articles on:

Note: Some categories and some reports within each category may not be available on your tenant, depending on your current configuration.

Important Note: All reports in the Shipments card require an applied filter to show results in the Summary card, and the GENERATE REPORT function must be used to view individual results. For instructions on how to use the filter functions to create reports, see our Turvo Reports at a glance article.

Shipment Summary

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The Shipment Summary report offers a general overview of all shipments, including shipment details and summary metrics.

The totals shown at the bottom of the report include the total number of shipments that match the applied filter and the amounts for the Customer bill, Carrier pay, Net revenue, and Margin for all shipments shown.

Summary card for the Shipment Summary report

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The Summary card for this report displays the following data for shipments found in the most recently applied filter:

  • Customer bill: The total amount billed to the customer(s) for the shipments.
  • Customer invoice count: The total number of customer invoices.
  • Carrier invoice count: The total number of carrier invoices.
  • Net revenue: The total net revenue for shipments combined.
  • Net revenue (excl. tax): The total net revenue for shipments combined, excluding taxes.
  • Carrier pay: The total amount paid to the carrier(s) for the shipments.
  • Margin: The total margin for all of the shipments that match the applied filter (The total net revenue divided by the total customer bill).

Information included in the Shipment Summary report

The report considers the following information in each shipment, all of which are available as columns in the report’s list view.

Pickup date - The pickup appointment date of the shipment.

Shipment ID - The Turvo shipment ID.

Customer - The shipment’s customer(s).

Carrier - The carrier(s) covering the shipment.

Status - Status of the shipment.

Customer bill - Total amount billed to customer.

Carrier pay - Total amount billed by the carrier.

Net revenue - Total amount of revenue from the shipments.

Net revenue (excl. tax) - Total amount of revenue from the shipments, excluding tax.

Margin - Percentage of revenue for the shipments.

Account Owner - User that manages the customer account.

Origin - First pickup location of the shipment.

Destination - Final delivery location of the shipment.

Delivery date - The delivery appointment date of the shipment.

VIN Number - VIN of asset associated with the shipment.

Mode - The shipment mode.

Multi-leg shipment ID - If the shipment is a child shipment to a multiple leg shipment, the multi-leg shipment ID is shown here.  

Filtering for the Shipment Summary report

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The Shipment Summary report offers the following filter options to review your shipment data:

  • Date Range: Use the Pickup/Delivery toggle and fields to filter by the Pickup or delivery appointment date of the shipment(s).
    • Use the default Custom selection in the drop-down and then enter a beginning and end date no more than 180 days apart, or;
    • Use the drop-down to select from the following options to automatically input dates:
      • Today
      • Past week
      • This week
      • Next week
      • Past month
      • This month
      • Next month
    • Note: A Date range selection is required to run the report.
  • Groups: Use this filter to see shipments associated with the selected group(s). Type in a group name and select from the matching results shown below.
    • Multiple groups can be included in the filter.
    • Leave this field blank to include all groups.
  • Status: Use the Is/Is not toggle and the drop-down to select and filter for shipments that are, or are not, in one of the selected statuses.
    • Multiple statuses can be included in the filter.
    • Leave this field blank to include all statuses.
  • Account owner: Use this filter to see shipments associated with the selected customer account owner. Type in an account owner’s name and select from the matching results shown below.
    • Only one account owner can be added to the filter.
    • Leave this field blank to include all account owners.
  • Customer: Use this filter to see shipments for the selected customer. Type in a customer account’s name and select from the matching results shown.
    • Only one customer account can be added to the filter below.
    • Leave this field blank to include all customers.
  • Carrier: Use this filter to see shipments handled by the selected carrier. Type in a carrier account’s name and select from the matching results shown below.
    • Only one carrier account can be added to the filter.
    • Leave this field blank to include all carriers.
  • Truck: Use this filter to shipments associated with the selected asset. Type in an asset number, VIN number, or license number for the truck and select from the matching results shown below.
    • Only one asset can be added to the filter.
    • Leave this field blank to include all truck assets.

Item detail

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The Item detail report provides information on each type of item contained in your shipments. The results that match the applied filter are displayed by the item, meaning that:

  • A shipment with multiple items will show multiple results, each sharing the same Shipment ID, and;
  • An item that is shared across multiple shipments will also appear as multiple results, each with a different Shipment ID.

Note: There is no Summary card for the Item detail report. Use the GENERATE REPORT button to view all results for the applied filter.

Information included in the Item detail report

The report considers the following information in each shipment, all of which are available as columns in the report’s list view:

Shipment ID - The Turvo shipment ID.

Customer - The shipment’s customer(s).

Pickup date -  Pickup appointment date of the shipment.

Delivery date - Delivery appointment date of the shipment.

Item Name - The name of the item(s) in the shipment.

Item Quantity - The quantity of each item in the shipment.

Item Quantity Unit - The units by which the item’s quantity is measured (e.g., pallets, boxes).

Item Number - The ID number for the item(s).

Pickup - The location where the item was picked up.

Delivery - The location where the item was delivered.

Status - Status of the shipment.

Customer PO - The customer’s PO number for the shipment.

Customer PRO - The customer’s PRO number for the shipment.

Customer Reference - The customer’s reference number for the shipment.

Asset ID - The Turvo asset ID for equipment used in the shipment.

Mode - The shipment mode.

Customer Account Owner -  User who manages the customer account.

Equipment needed - Equipment needed for the shipment.

Filtering for the Item detail report

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The Item detail report offers the following filter options to review the items in your shipments:

  • Date range: Use the Pickup/Delivery toggle and fields to filter by the Pickup or delivery appointment date of shipments containing the items.
    • Use the default Custom selection in the drop-down and then enter a beginning and end date no more than 180 days apart, or;
    • Use the drop-down to select from the following options to automatically input dates:
      • Today
      • Past week
      • This week
      • Next week
      • Past month
      • This month
      • Next month
    • Note: A Date range selection is required to run the report.
  • Groups: Use this filter to see item details for shipments associated with the selected group(s). Type in a group name and select from the matching results shown below.
    • Multiple groups can be included in the filter.
    • Leave this field blank to include all groups.
  • Status: Use the Is/Is not toggle and the drop-down to select and filter for items associated with shipments that are, or are not, in one the selected statuses.
    • Multiple statuses can be included in the filter.
    • Leave this field blank to include all statuses.
  • VIN: Use this filter to see item details for shipments associated with the entered VIN number. Type in the VIN number and select from the matching results shown below.
    • Only one VIN number can be included in the filter.
    • Leave this field blank to include all statuses.
  • Equipment needed: Use the drop-down to select and filter shipments by one or more of the selected equipment type(s).
    • Leave this field blank to include all statuses.
  • Customer: Use this filter to see item details for shipments for the selected customer.
    • Only one customer account can be added to the filter.
    • Leave this field blank to consider all customers.
  • Customer Account Owner: Use this filter to see item details for shipments associated with the selected customer account owner. Type in an account owner’s name and select from the matching results shown below.
    • Only one account owner can be added to the filter.
    • Leave this field blank to include all account owners.
  • Origin: Use this filter to see item details for shipments with the specified origin (first pickup) location. Type in the origin location’s name and select from the match results shown below.
    • Only one origin location can be included in the filter.
    • Leave this field blank to include all origin locations.
  • Destination: Use this filter to see item details for shipments with the specified destination (final delivery) location. Type in the destination location’s name and select from the match results shown below.
    • Only one destination location can be included in the filter.
    • Leave this field blank to include all destination locations.

Customer Shipments

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The Customer Shipments report monitors the status and margins for all customer shipments. The results that match the applied filter are displayed by shipment and customer, meaning that:

  • A customer covered by multiple shipments will appear once for each shipment, and;
  • A shipment with multiple customers will show multiple results, each sharing the same Shipment ID.

The totals shown at the bottom of the report include the total amounts for the number of shipments and the Customer bill, Net revenue, and Margin for all shipments shown in the report.

Summary card for the Customer Shipments report

The Summary card for this report displays the following data for shipments found in the most recently applied filter:

  • Customer bill: The total amount billed to the customer(s) for the shipments.
  • Shipment ID: The total number of the shipments.
  • Net revenue: The total net revenue for shipments combined.
  • Margin: The total margin for all of the shipments that match the applied filter (The total net revenue divided by the total customer bill).

Information included in the Customer Shipments report

The report considers the following information in each shipment, all of which are available as columns in the report’s list view:

Pickup date - Pickup appointment date of the shipment.

Shipment ID - The Turvo shipment ID.

Customer - The shipment’s customer(s).

Customer PO - The customer’s PO number for the shipment.

Status - Status of the shipment.

Customer bill - Total amount billed to the customer.

Net revenue - Total amount of revenue from the shipments.

Margin - Percentage of revenue for the shipments.

Account Owner - User who manages the customer account.

Origin - First pickup location of the shipment.

Destination - Final delivery location of the shipment.

Delivery date - Delivery appointment date of the shipment.

Mode - The shipment mode.

Multi-leg shipment ID - If the shipment is a child shipment to a multiple leg shipment, the multi-leg shipment ID is shown here.  

Filtering for the Customer Shipments report

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The Customer Shipments report offers the following filter options to review your customer-specific shipment data:

  • Date range: Use the Pickup/Delivery toggle and fields to filter by the Pickup or delivery appointment date of shipments associated with the customer.
    • Use the default Custom selection in the drop-down and then enter a beginning and end date, or;
    • Use the drop-down to select from the following options to automatically input dates:
      • Today
      • Past week
      • This week
      • Next week
      • Past month
      • This month
      • Next month
    • Note: A Date range selection is required to run the report.
  • Groups: Use this filter to see shipments associated with the selected group(s). Type in a group name and select from the matching results shown below.
    • Multiple groups can be included in the filter.
    • Leave this field blank to include all groups.
  • Status: Use the Is/Is not toggle and the drop-down to select and filter for shipments that are, or are not, in one of the selected statuses.
    • Multiple statuses can be included in the filter.
    • Leave this field blank to include all statuses.
  • Account Owner: Use this filter to see shipments associated with the selected customer account owner. Type in an account owner’s name and select from the matching results shown below.
    • Only one account owner can be added to the filter.
    • Leave this field blank to include all account owners.
  • Customer: Use this filter to see shipments for the selected customer. Type in a customer account name and select from the matching results shown below.
    • Only one customer account can be added to the filter.
    • Leave this field blank to consider all customers.

Carrier Shipments

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The Carrier Shipments report tracks the status, revenue, costs, and margin of all shipments with an assigned carrier. The results that match the applied filter are displayed by shipment and carrier, meaning that:

  • A carrier used in multiple shipments will appear once for each shipment, and;
  • A shipment with multiple route segments carried out by different carriers will show multiple results, each sharing the same Shipment ID.

The totals shown at the bottom of the report include the total amounts for the number of shipments and the Carrier pay, Net revenue, and Margin for all shipments shown in the report.

Summary card for the Carrier Shipments report

The Summary card for this report displays the following data for shipments found in the most recently applied filter:

  • Shipment ID: The total number of the shipments.
  • Net revenue: The total net revenue for shipments combined.
  • Carrier pay: The total amount paid to the carrier(s) for the shipments.
  • Margin: The total margin for all of the shipments that match the applied filter (The total net revenue divided by the total customer bill).

Information included in the Carrier Shipments report

The report considers the following information in each shipment, all of which are available as columns in the report’s list view:

Pickup date - Pickup appointment date of the shipment.

Shipment ID - The Turvo shipment ID.

Carrier - The carrier(s) covering the shipment.

Status - Status of the shipment.

Carrier pay - Total amount billed by the carrier.

Net revenue - Total amount of revenue from the shipments.

Margin - Percentage of revenue for the shipments.

Origin - First pickup location of the shipment.

Destination - Final delivery location of the shipment.

Delivery date - Delivery appointment date of the shipment.

Carrier Account Owner - User who manages the carrier account.

Customer Account Owner - User who manages the customer account.

Customer - The shipment’s customer(s).

Mode - The shipment mode.

Accessorial spend - Total amount of accessorial costs added to the carrier’s cost.

Accessorial spend % - The total percentage of the carrier’s costs that are accessorials.

Multi-leg shipment ID - If the shipment is a child shipment to a multiple leg shipment, the multi-leg shipment ID is shown here.  

Filtering for the Carrier Shipments report

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The Carrier Shipments report offers the following filter options to review your carrier-specific shipment data:

  • Date range: Use the Pickup/Delivery toggle and fields to filter by the Pickup or delivery appointment date of shipments associated with the carrier.
    • Use the default Custom selection in the drop-down and then enter a beginning and end date no more than 180 days apart, or;
    • Use the drop-down to select from the following options to automatically input dates:
      • Today
      • Past week
      • This week
      • Next week
      • Past month
      • This month
      • Next month
    • Note: A Date range selection is required to run the report.
  • Groups: Use this filter to see shipments associated with the selected group(s). Type in a group name and select from the matching results shown below.
    • Multiple groups can be included in the filter.
    • Leave this field blank to include all groups.
  • Status: Use the Is/Is not toggle and the drop-down to select and filter for shipments that are, or are not, in one of the selected statuses.
    • Multiple statuses can be included in the filter.
    • Leave this field blank to include all statuses.
  • Carrier: Use this filter to see shipments handled by the selected carrier. Type in a carrier account name and select from the matching results shown below.
    • Only one carrier account can be added to the filter.
    • Leave this field blank to include all carriers.
  • Carrier Account Owner: Use this filter to see shipments associated with the selected carrier account owner. Type in an account owner’s name and select from the matching results shown below.
    • Only one account owner can be added to the filter.
    • Leave this field blank to include all account owners.
  • Origin: Use this filter to see shipments with the specified origin (first pickup) location. Type in the origin location’s name and select from the match results shown below.
    • Only one origin location can be included in the filter.
    • Leave this field blank to include all origin locations.
  • Destination: Use this filter to see shipments with the specified destination (final delivery) location. Type in the destination location’s name and select from the match results shown below.
    • Only one destination location can be included in the filter.
    • Leave this field blank to include all destination locations.

Shipment Stats

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The Shipment Stats report compares pickup/delivery appointment time and dates to the actual pickup delivery times and dates on shipments. The results that match the applied filter are shown by the shipment.

Note: The Summary card for the Shipment Stats report only displays the total number of shipments that match the applied filter. Click the GENERATE REPORT button to view all results for the applied filter. Only the total number of shipments that match the applied filter display at the bottom of the created report.

Information included in the Shipment Stats report

The report considers the following information in each shipment, all of which are available as columns in the report’s list view:

Shipment ID - The Turvo shipment ID.

Customer - The shipment’s customer(s).

Carrier - The carrier(s) covering the shipment.

Status - Status of the shipment.

Pickup - Pickup appointment date of the shipment.

Actual Pickup - Actual pickup date of the shipment.

Delivery - Delivery appointment date of the shipment.

Actual Delivery - Actual delivery date of the shipment.

Confirmed by - The method by which confirmation of delivery was recorded.

Origin - First pickup location of the shipment.

Destination - Final delivery location of the shipment.

Miles - Total estimated distance of the shipment route.

Actual Miles - Total distance recorded by the carrier.

Travel Time - Total travel time, as recorded by the carrier.

Halt time - Total amount of halted time spent.

Route deviation - Total miles traveled that deviated from the planned route.

Halt Count - Number of times a halt was encountered on the shipment.

Route Deviation Percentage - Percentage of the actual route taken that deviated from the planned route.

Filtering for the Shipment Stats report

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The Shipment Stats report offers the following filter options to review your shipment performance data:

  • Date range: Use the Pickup/Delivery toggle and fields to filter by the Pickup or delivery appointment date of the shipment(s).
    • Use the default Custom selection in the drop-down and then enter a beginning and end date, or;
    • Use the drop-down to select from the following options to automatically input dates:
      • Today
      • Past week
      • This week
      • Next week
      • Past month
      • This month
      • Next month
    • Note: A Date range selection is required to run the report.
  • Status: Use the Is/Is not toggle and the drop-down to select and filter for shipments that are, or are not, in one of the selected statuses.
    • Multiple statuses can be included in the filter.
    • Leave this field blank to include all statuses.
  • Delivery confirmed by: Use the drop-down to select and filter shipments by one or more of the following delivery confirmation methods:
    • Geofence
    • Manual
    • External System
  • Tags: Type in a tag name (the # is added automatically) and select from the matching results to filter shipments by specific tags.
    • Multiple tags can be added to the filter.
    • Leave this field blank to include all tags.
  • Customer: Use this filter to see shipments for the selected customer. Type in a customer account name and select from the matching results shown below.
    • Only one carrier account can be added to the filter.
    • Leave this field blank to include all customers.
  • Carrier: Use this filter to see shipments handled by the selected carrier. Type in a carrier account name and select from the matching results shown below.
    • Only one carrier account can be added to the filter.
    • Leave this field blank to include all carriers.
  • Truck: Use this filter to shipments associated with the selected truck asset. Type in an asset number, VIN number, or license number for the truck and select from the matching results shown below.
    • Only one asset can be added to the filter.
    • Leave this field blank to include all truck assets.

Carrier Shipment Tracking

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The Carrier Shipment Tracking report allows you to view your carriers’ routes and the number of shipments you have with the carrier on that route. Results that match the applied filter are shown by route and carrier, meaning that:

  • A single carrier that covers multiple routes will each appear in multiples results, one for each route, and;
  • A single route that is covered by multiple carriers will appear as multiple results, one for each carrier.

Note: The Summary card for the Carrier Shipment Tracking report will only display the total number of routes matching the applied filter. Click the GENERATE REPORT button to view all results for the applied filter. Only the total number of shipments that match the applied filter will be displayed at the bottom of the created report.

Information included in the Carrier Shipment Tracking report

The report considers the following information for each carrier, all of which are available as columns in the report’s list view:

Carrier - The carrier(s) covering the route.

Origin - First pickup location of the route.

Destination - Final delivery location of the route.

Count - Total number of shipments the carrier has on the route.

Delivery Confirmation - Indicates whether the delivery is confirmed.

 

Filtering for the Carrier Shipment Tracking report

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The Carrier Shipment Tracking report report offers the following filter options to review the items in your shipments:

  • Date range: Use the Pickup/Delivery toggle and fields to filter by the Pickup or delivery appointment date of shipments associated with the route.
    • Use the default Custom selection in the drop-down and then enter a beginning and end date, or;
    • Use the drop-down to select from the following options to automatically input dates:
      • Today
      • Past week
      • This week
      • Next week
      • Past month
      • This month
      • Next month
    • Note: A Date range selection is required to run the report.
  • Delivery confirmed by: Use the drop-down to select and filter routes by one or more of the following delivery confirmation methods:
    • Geofence
    • Manual
    • External System
  • Carrier: Use this filter to see routes covered by the selected carrier. Type in a carrier account name and select from the matching results shown below.
    • Only one carrier account can be added to the filter.
    • Leave this field blank to include all carriers.
  • Origin: Use this filter to see routes with the specified origin (first pickup) location. Type in the origin location’s name and select from the match results shown below.
    • Only one origin location can be included in the filter.
    • Leave this field blank to include all origin locations.
  • Destination: Use this filter to see routes with the specified destination (final delivery) location. Type in the destination location’s name and select from the match results shown below.
    • Only one destination location can be included in the filter.
    • Leave this field blank to include all destination locations.

Shipment Stop Stats

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The Shipment Stop Stats report displays details of shipment stop locations, their duration, and other relevant information, including the method of arrival/departure confirmation. Results that match the applied filter are shown by location, meaning that:

  • All locations for a single shipment are listed as separate results; and
  • A location will appear multiple times for each shipment that stopped there.

Note: There is no Summary card for the Shipment Stop Stats report. Use the GENERATE REPORT button to view all results for the applied filter.

Information included in the Shipment Stop Stats report

The report considers the following information in each shipment, all of which are available as columns in the report’s list view:

Shipment ID - The shipment associated with the stop.

Customer PO - The customer’s PO number for the shipment.

Customer - The shipment’s customer(s).

Pickup - Pickup appointment date of the shipment.

Delivery - Delivery appointment date of the shipment.

Location - The location of the stop.

Stop Type - Indicates if the stop is a pickup or delivery.

Arrival Time - Arrival time of the carrier at the stop.

Arrival Confirmation - Indicates whether the arrival is confirmed.

Check-in Time - The Check-in time of the carrier at the stop.

Departed Time - Departure time of the carrier at the stop.

Departure Confirmation - Indicates whether the departure is confirmed.

Turnaround time - The total time spent at the stop by the carrier.

Asset ID - The Turvo asset ID for equipment used at the stop.

Carrier - The carrier(s) covering the shipment at the stop.

Status - Status of the shipment.

   

Filtering for the Shipment Stop Stats report

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The Shipment Stop Stats report report offers the following filter options to review shipment locations:

  • Date Range: Use the Pickup/Delivery toggle and fields to filter by Pickup or delivery appointment date of shipments associated with the location. 
    • Use the default Custom selection in the drop-down and then enter a beginning and end date, or;
    • Use the drop-down to select from the following options to automatically input dates:
      • Today
      • Past week
      • This week
      • Next week
      • Past month
      • This month
      • Next month
    • Note: A Date range selection is required to run the report.
  • Status: Use the Is/Is not toggle and the drop-down to select and filter for locations associated with shipments that are, or are not, in one of the selected statuses.
    • Multiple statuses can be included in the filter.
    • Leave this field blank to include all statuses.
  • Confirmation by: Use the drop-down to select and filter shipments by one or more of the following delivery confirmation methods:
    • Geofence
    • Manual
    • External System
  • Shipment: Use this filter to narrow the search to a specific shipment. Type in a shipment ID and select from the matching results shown below.
    • Only one shipment ID can be added to the filter.
    • Leave this field blank to include all shipments.
  • Customer: Use this filter to see shipments for the selected customer. Type in a customer account name and select from the matching results shown below.
    • Only one carrier account can be added to the filter.
    • Leave this field blank to include all customers.
  • Carrier: Use this filter to see shipments handled by the selected carrier. Type in a carrier account name and select from the matching results shown below.
    • Only one carrier account can be added to the filter.
    • Leave this field blank to include all carriers.
  • Truck: Use this filter to shipments associated with the selected truck asset. Type in an asset number, VIN number, or license number for the truck and select from the matching results shown below.
    • Only one asset can be added to the filter.
    • Leave this field blank to include all truck assets.
  • Show only trackable shipments: Use this checkbox to indicate that only shipments that are trackable should be included in the filter results.

Sharing Link Activity

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The Sharing Link Activity report allows you to view data on the Turvo link and location link emails generated and sent from your tenant to your shipping partners. For the purposes of this report, we are referring to Turvo links and location links collectively as “Sharing links.”

Summary card for the Sharing Link Activity report

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The Summary card for this report displays the following data for sharing links found in the most recently applied filter:

  • Average total visits percentage: For each link listed, Turvo finds the Total visits percentage by dividing the number of visits to the link’s URL by the number of recipients the link was sent to. The Average total visits percentage in the Summary card is the average percentage of visits across all of the links shown in the report.
    • This field shows, on average, how effective your sharing links are at engaging with their recipients.
    • Ideally, this percentage should be 100% or more, indicating that all users visited the sharing link’s URL and/or the link was visited multiple times for progress updates.
      • Note: This number may be skewed higher if a few links have many more visits than the others shown in the report.
  • Average conversion percentage: For each link listed, Turvo finds the Conversion percentage by dividing the number of emails opened by the number of emails sent. The Average conversion percentage in the Summary card is the average percentage of opened emails across all of the links shown in the report.
    • This field should give you insight into how many users on average are actually opening the sharing link emails sent to them.
    • Ideally, this percentage should be at or near 100%, indicating that most users are opening the sharing link emails sent to them.
      • A lower percentage indicates that users are typically not opening the sharing link emails sent to them.
  • Average unique visitors percentage: The total number of unique visitors for all links shown divided by the total number of link recipients for all links shown.
    • This field should provide insight on the reach of your sharing links. Since links are public, the number of unique visitors may be higher than the number of recipients, since recipients can subsequently share the link with their own shipping partners.
    • Ideally, this percentage should be at or above 100%, indicating that not only are the sharing link recipients visiting the sharing link, but they are sharing the URL with others to disseminate shipment status updates.
  • No. of Delivery Links: The total number of sharing links (Turvo links, pickup links, or delivery links) that match the applied filter and are displayed in the report.

Information included in the Sharing Link Activity report

The report considers the following information in each link, all of which are available as columns in the report’s list view:

Link name - The name given to the link. Shipment ID - The shipment associated with the link. Expiration date - The date the link expires/expired.
Visitor Count - The total number of distinct users that accessed the link. Total Visits - The total number of times the link was visited by the link email’s recipient(s). Created date - The date that the link was created.
Name of Visitors - The name(s) of recipients that opened the sharing link, recorded if they are logged into their Turvo tenant account when opening the link. Location Name - The name of the location associated with the pickup or delivery location link. This column is blank for Turvo links. Name of Recipients - The name(s) of users the sharing link was sent to.
Link type - The sharing link’s type, Regular (Turvo link), Pickup location, or Delivery location. Mode - Indicates how the link was sent, either Manual or Automatic. Email Delivered - The number of emails sent associated with the Turvo link or location link.
Email Opened - The number of delivered Turvo link or location link emails sent that were opened by a user. Conversion Percentage - The percentage of delivered Turvo link or location link emails sent that were opened by a user.  

Filtering for the Sharing Link Activity report

FilteringSharingLinkActivityReport_2023R4P1.png

The Sharing Link Activity report offers the following filter options to review links sent from your tenant:

  • Date Range: Select a date range to filter for links with a Created date in that range.
  • Shipment ID: Use the text field to type in a shipment ID to filter for links associated with that shipment.
  • Link type: Use the drop-down to filter for links by type. Select Regular to filter for Turvo links, Pickup location to filter for Pickup location links, and/or Delivery location to filter for Delivery location links.
  • Recipient Name: Use the text field to type in a recipient name and select from the matching results shown below to filter for links sent to the selected recipient(s).
  • Link name: Use the text field to type in a link name and select from the matching results shown below to filter for links with matching names.

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