Turvo Academy: Utilize the Admin Dashboard

As a Turvo Academy admin, you have access to Turvo Academy’s admin portal. The Admin Dashboard is the landing page in the admin portal and comes equipped with resources, common reports, high-level course status graphs, and course recommendations.

Turvo Academy opens to the Learner Dashboard. To access the admin portal, click the hamburger icon in the top right, then select Admin.

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Note: If you don’t see Admin as an option from the menu, then your user is not set up with an admin role. Submit a support request, or contact your assigned Turvo representative, to discuss gaining access.

Admin opens to the Admin Dashboard. 

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Each rectangular section of the dashboard is a widget. The dashboard contains ten widgets. Learn about each of them below.

Resources

The first two widgets contain resources specific to Turvo Academy admins and general resources. These courses and Turvo Help Center articles cover everything you'll need to know how to do in Turvo Academy.

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Foundations Curriculum + Admin and Accounting Courses Progress

This widget contains a read-only graph that highlights the Foundations curriculum along with the admin and accounting courses. Hover over each bar in the graph for a quick look at the percentage of enrolled employees who have completed, are in progress, or have not started the curriculum/course.

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Keep in mind that the percentages refer to the percentage of enrolled users. The admin and accounting courses are optional to complete the Foundations curriculum, so the number of users enrolled is presumably smaller than that of Foundations. For example, if Accounting is 100% completed, this could mean two out of two enrolled accounting personnel completed the course.

Saved Reports

Saved Reports contains pre-configured reports so you can quickly access the most relevant data points. Click a report to open. You can then apply filters, customize columns, and export. If you end up saving additional report layouts, then they will also appear on the Saved Reports widget. The types of reports included on your dashboard are Users, Learner Progress, & Learner Activity.

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  • Users report: The Active & Inactive report shows all Turvo Academy users associated with your company, including inactive users. Users are deactivated after 90 days of your go-live date if you just onboarded, or 90 days after user creation. This allows you to see those that have been deactivated in case you have a need to make them active again. Learn more about how to edit users in the Turvo Academy: How to manage users article.
  • Learner Progress report: This report represents the learner progress for the recommended requirements being going live, or while onboarding a new employee. The report only includes the users enrolled in the curricula and courses included in the report. The report shows the progress percentage of each of the following curricula/courses: Foundations (curriculum), Customize Your Tenant With Admin Console, Manage Your Users & Groups, Set Up Rates & Routing Guides, and Accounting. Note: Scroll horizontally to see all of the headers.
  • Learner Activity report: This report includes all active Turvo Academy users associated with your company. By default the report displays how many courses each user has started, completed, and the date and time of last login. The ability to view an individual user’s transcript is available from this report.

My Generated Reports

Once you’ve generated a report, it will display on the My Generated Reports dashboard widget. Previously generated reports can be easily downloaded by clicking the download icon next to the report’s name. You can learn more about generating reports in the How to Monitor Users’ Progress article.

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90 Day Training Program

The 90 Day Training Program widget contains curriculum and course recommendations for the 90 days following go-live (or the first 90 days for a new employee). The corresponding read-only bar graphs display the percentage of enrolled users in each course status (completed, in progress, or not started) for the recommended courses.

Note: These recommendations are already set up for you based on your business and may differ from the example below.

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Badges

Badges provides a read-only count of the users who have earned each available badge. The badges correspond to the optional admin and accounting courses in the Foundations curriculum, and the curriculum that's recommended soon after go-live.

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  • Productivity Panda: Completed Enhance Your Productivity curriculum.
  • Admin Console Cat: Completed Customize Your Tenant With Admin Console course.
  • Users & Groups Gorilla: Completed Manage Your Users & Groups course.
  • Finance Frog: Completed Accounting course.
  • Rates & Routing Guides Raccoon: Completed Set Up Rates & Routing Guides course.

My Activity

My Activity shows a timestamped record of your admin-related actions, including creating new users.

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