Integration hub is located in the Turvo Admin console and you can use it to configure specific integrations without having to contact Turvo.
This article covers:
- Accessing the Integration hub
- Setting up a new self-enabled integration
- Editing credentials
- Disconnecting integrations
Accessing the Integration hub
Log into your Turvo tenant and navigate to the Admin console via the Profile icon at the top right corner of the screen.
In the Admin console, click Integration hub. The Integration hub page opens in the Available Integrations tab.
The available integrations are grouped in the following categories:
- Load boards/Tracking
- Customer Relationship Management (CRM)
- Carrier tools
- Transportation & Warehouse Management System
The logos for each Turvo integration are featured on the Available Integrations page. You can only self-enable integrations with a blue setup in the Integration hub.
If the setup icon greyed-out, contact Turvo Support to complete the setup process.
Setting up a new self-enabled integration
Find the integration you want to connect in the Available Integrations tab. Then, verify that the setup icon for the desired integration is blue. If the setup icon is blue, click on the integration logo to start.
This will take you to the Integrate tab to begin the connection process.
Note: COMDATA is used as an example in this article. The fields within the Integrate tab may differ depending on which connection you are setting up.
This page includes instructions that explain how to establish the connection. Make sure to read the instructions carefully and gather all required information from the third-party before proceeding.
Protip: Some connections require setup outside of the Integration hub on a per-user or per-customer basis. Make sure to read the setup steps carefully.
Instructions are also located on the About tab.
The following integrations are available in Integration hub for self-service. Clicking an integration from the list below will take you to the individual article for more in-depth enablement and configuration information.
Note: To view the documentation for a telematics integration, click the Telematics integrations header (this does not apply to Verizon).
Load boards/Tracking integrations
Carrier tools integrations
- Forward Thinking
- GPS Insight
- Motive (formerly KeepTruckin)
- TGG (Trans Global Geomatics)
Once connections are established for your integrations, you can edit your credentials via the Integration hub. To edit your credentials, click the My Integrations tab within the Integration hub and click the tile of the appropriate integration.
Under the Credentials section, update the necessary information and click SAVE.
If the new credentials fail to connect, or you’d like to revert to your previous credentials, click CANCEL to restore your old credentials.
Disconnecting integrations using the Integration hub is only available for the following integrations:
- TriumphPay Audit
To disconnect an integration, navigate to the Integrate tab, click the vertical three dot icon in the top right corner, and select Disconnect.
A warning message appears asking if you would like to continue with disconnecting the integration. After an integration is disconnected from your Turvo tenant, the sync of information between the integration and Turvo will stop and the integration status will move to “Inactive”.
To continue with disconnecting the integration, click YES. To stop the disconnection flow and keep the integration connected to your tenant, click NO.
Disconnected integrations will remain in the My Integrations tab with your connected integrations, but the icon will turn red (shown in the screenshot below):
If you would like to reactivate the integration at a later date, navigate to the Integrate tab and locate the ACTIVATE button. Clicking the ACTIVATE button reactivates the integration and restarts the data sync.