Drayage Shipment Guide

Drayage shipments are those shipments that cover the transportation of a shipping container from a steamship line (SSL) to a port or terminal where the container is picked up by a carrier, or vice versa, where a container is delivered to a port or terminal for pickup by an SSL. 

Shipments in Turvo can utilize the drayage mode to cover a single leg of the route in a multi-leg shipment, or a single-leg shipment can be drayage only. Whichever way you utilize the drayage mode, Turvo offers flexibility and visibility for the unique needs of this “first mile” and “last mile” of the supply chain.

This article provides information specific to drayage shipments, including:

Creating a drayage shipment

Creating a drayage shipment follows the same procedure as creating other shipments in Turvo. There are no fields or workflows unique to drayage when creating a shipment. Simply select Drayage in the Mode field and select Any or Import in the Service type fields. Add the customer, locations, and dates, then click CREATE when you are finished.

Protip: See our main article on How to create a shipment to learn more about shipment creation.

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Drayage service types

Drayage shipments in Turvo have two possible service types: Any and Import.

  • Drayage - Any does not specify whether the shipment is imported or exported. This service type is used when the Import or Export service types are not appropriate. 
  • Drayage - Import shipments are those shipments that are carried to a domestic port or terminal by a steamship line (SSL) carrier, where an over-the-road or rail carrier will pick up the container for the next leg of the shipping process.

Drayage vs Intermodal

In some cases, you may have a shipment that changes modes multiple times over the course of its life. In order to alleviate some of the setup requirements for creating a shipment with multiple legs and modes, we offer the Intermodal mode as an option for shipment creation.

Note: This feature is available to all tenants, but its use is optional. You will still be able to create a shipment with multiple route segments with multiple modes, as described in our Managing details for shipments with multiple customers, carriers, and route legs article.

Rather than one shipment with multiple route legs for each mode change, intermodal shipments will include only one route segment, with only the origin and destination listed in the route information in the shipment’s Details tab. Stops for transfers between modes between pickup and delivery are not listed. 

For example, you may have a shipment that has an ocean leg, a drayage leg, and a truckload (TL) leg in its route. Using the intermodal mode instead allows you to have a single route leg, where the pickup location is the pickup for the ocean leg and the destination location is the delivery location for the TL leg. However, shipments using this mode will be subject to the limitations of the intermodal mode and will not contain the details or OpenTrack integration found in drayage. 

See our Intermodal Shipment Guide article to learn more about the intermodal mode in Turvo.

Features unique to shipments with drayage route segments

The Summary and Details tabs for Drayage shipments using the OpenTrack integration will have some differences from shipments that only have Ocean and/or Rail.

Route information

Turvo utilizes a number of fields relevant to drayage shipments in the Details tab > Shipment block > Route segment of each shipment. This segment houses information regarding the carriers assigned and specific stops for pickup and delivery. Some of this information will be input when you create the drayage shipment, and some may be entered at a later time. 

The fields utilized by drayage shipments will differ based on whether the shipment’s Mode and Service type are set to Drayage - Import or Drayage - Export. While some fields are used for both service types, some are unique to each.  

Drayage - Import - Route segment fields
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The following fields can be found in Drayage - import shipments:

Note: If the OpenTrack integration is enabled, some of the following fields will be pre-populated with the appropriate information OpenTrack provides. However, you will still be able to update these fields manually, unless otherwise noted. Fields that are not populated from OpenTrack are indicated with an asterisk in the following list.

  • Container #*: The container number(s) associated with the shipment. Use the provided text field to enter a container number, then select from the matching results that appear below.
    • Note: If your tenant is utilizing Turvo’s OpenTrack integration, this is used to check for tracking information in OpenTrack.
  • MBoL*: The Master Bill of Lading (MBoL) number provided by the carrier for the shipment. Type in the MBoL number in the text field, then select from the matching results that appear below to update the field at any time.
    Protip: Typically, the first four characters of the MBOL are the SCAC for the ocean carrier. 
  • Steamship line (SSL)*: The Steamship Line field lists the name and SCAC for the ocean carrier that brought the container to the pickup location. Type in the name of the SSL that is carrying the container in the field provided, then select from the matching results that appear below to assign an SSL.
  • Holds category & type: The Holds category & typefield indicates the categories and types of holds that may be placed on your container by various organizations. See the Holds categories & types section below to learn more about these exceptions.
    • If you are not using the OpenTrack integration, use the cascading drop-downs to view and update Holds exceptions on the shipment. 
  • ETA for Container at Port/Terminal: The ETA for the container at the destination port or terminal. Use the provided date fields to update the ETA at any time.
    • If the shipment has Ocean, Drayage, and Rail segments, the card will display the ETA for the container’s arrival at the delivery terminal and then will change to the ETA for the delivery location, once available.
  • Last Free Day: The last free day at the destination port or terminal that the container can be held before demurrage fees are applied. Use the provided date fields to update the last free day at any time.
  • Per Diem Start Date*: The date that per diem charges (demurrage) will begin on the shipment. Use the provided date fields to update the shipment’s per diem start date at any time.
  • Full Outgate Date*: The date that the drayage shipment was fully outgated. Use the provided date fields to update the shipment’s full outgate date at any time.
    • Note: This field will automatically be populated with the Picked up timestamp once the shipment status is updated to that status.
  • Empty Return Date: The date which the empty container must be returned. Use the provided date fields to update the empty return date at any time.
  • Container Terminal: The destination container terminal for the drayage shipment’s route. Type in the name of the container terminal, then select from the matching results that appear below.
  • Yard Location: The yard location within the container terminal that the container is/ will be stored. Type in the name of the yard location, then select from the matching results that appear below.
  • OpenTrack Status: This read-only field reflects the status of the container if your tenant utilizes Turvo’s OpenTrack integration. This field cannot be manually updated.

Drayage - Export - Route segment fields

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The following fields can be found in Drayage - export shipments:

Note: Drayage - export shipments are not compatible with the OpenTrack integration. These fields will need to be filled in manually.

  • Booking #:  The booking number that is associated with the drayage shipment. Use the provided text field to enter a booking number, then select from the matching results that appear below.
  • Container #: The container number(s) associated with the shipment. Use the provided text field to enter a container number, then select from the matching results that appear below.
  • Steamship line (SSL): The ocean carrier that is taking the container from the port. Type in the name of the SSL that is carrying the container in the field provided, then select from the matching results that appear below to assign an SSL.
  • Cutoff Date: The date that the container must be delivered to the terminal in order to meet the carrier vessel’s departure time. 
  • Earliest Return Date: The earliest date that the loaded container can be delivered to the terminal for export. 
  • Empty Container Pickup: If the container used is a carrier-owned container (COC), this is the date that the empty container will be transferred to an empty container depot. 
  • Full Ingate Date: The date that the drayage shipment was fully ingated. Use the provided date fields to update the shipment’s full ingate date at any time.
    • Note: This field will automatically be populated with the At delivery timestamp once the shipment status is updated to that status. 
  • Loading Date: The date that the container will be loaded onto the SSL’s vessel.  Use the provided date fields to update the shipment’s loading date at any time.
  • Per Diem Start Date: The date that per diem charges (demurrage) will begin on the shipment. Use the provided date fields to update the shipment’s per diem start date at any time.
  • Container Terminal: The origin container terminal for the drayage shipment’s route. Type in the name of the container terminal, then select from the matching results that appear below.

Drayage field mapping

The table below outlines how these fields are utilized on your Turvo tenant outside of the shipment’s Details tab. These fields may map to the Summary card found in drayage shipments’ Summary tab or as columns in the Shipments page list view. Additionally, some fields may be used as filter options in the Shipments page or as searchable objects using the global search bar. 

Note: Refer to the key at the bottom of the table to determine whether fields are available for only Drayage - import shipments, only Drayage - export shipments, or all drayage shipments.

Field

Appears in shipment’s  Summary tab > Summary card

Available as a column in Shipments list view

Filterable in Shipments list view

Can be entered into Global Search to find matching shipments

Booking #

Container #

Cutoff Date

Earliest Return Date

Empty Container Pickup

Empty Return Date

ETA for container

Full Ingate Date

Full Outgate Date

Holds Category and Type

Last Free Day

Loading Date

MBoL

OpenTrack Status

Per Diem Start Date

Steamship line (SSL)

Terminal Info

Yard Location

 
Key: 

Available in Drayage - export shipments only

Available in Drayage - import shipments only

Available in all drayage shipments

Drayage shipment summary card

The Drayage summary card will display in the drayage shipment’s Summary tab. While this card is common to all shipment modes, drayage shipments contain unique fields.

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Note: The OpenTrack Status field only appears on the Summary card for those shipments that are synced with OpenTrack for container tracking.

Filtering for drayage-specific information in list view

Most drayage-specific fields can be filtered for using the filter options in the Shipments page list view. In the filter menu, use the Mode option to filter for drayage shipments.


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Utilizing drayage-specific columns in list view

All drayage-specific fields can be applied as columns in the Shipments page list view. Use the More actions (three vertical dots) icon to the right of the column names, then use the drop-down to select the columns you wish to enter. Use the Search bar to quickly lookup a column.

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Work order document

The +Add document in the shipments Documents tab in drayage shipments allows you to upload an existing or create a new work order document for drayage-specific business requirements

Depending on the shipment’s service type, the work order document will show relevant information based on the following route information found in the drayage shipment.

Drayage - Import:

Drayage - Export:

  • Ocean Port ETA
  • Container # 
  • MBL # 
  • Steamship Line (SSL)
  • Last Free Day
  • Booking # 
  • Earliest Return Date
  • Cutoff Date
  • Steamship Line (SSL)
  • Loading Date

Important note: The drayage shipment must have a status in the Ship phase for the document to properly capture the fields listed above. 

The creation of a work order document or an existing document file is the same as creating any other document from a template in a shipment. While in the Add document modal, simply select Work order from the Ship phase documents listed in the Document type drop-down. Modify any information necessary, then select CREATE to generate a work order document. See our Add, create, share, or send a document in a shipment article to learn more about creating a document from within the shipment.

Note: The work order document template is not available via self-service in the Admin console’s Document templates page. To have a work order document template configured for your tenant, contact your Turvo representative.

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Assigning carriers and rating drayage shipments

Assigning carriers and rating drayage shipments follows the same processes as other shipment modes. Drayage shipments support contracts and global rates with your carriers and customers, as well as fuel surcharge plans. See the following articles to learn more about using these features in Turvo.

Drayage shipment assets

Equipment that is added to your tenant for use on drayage shipments can be found under Assets > Drayage in the left navigation menu.

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Drayage assets can be assigned to a specific MBoL or Container number upon creation. See the following articles to learn more about adding/updating assets and assigning assets to a shipment:

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ETAs and tracking for drayage shipments

Drayage shipment ETAs and tracking can use the same configurations as other shipment modes in Turvo. However, the OpenTrack integration is available for any shipment that involves a shipping container, including drayage.

Default ETA configuration

To learn more about how Turvo’s default ETA calculations work and how to check ETAs on shipments, see the following articles:

Carriers performing drayage shipments may not be able to provide or calculate ETAs for the stops. If an ETA is not provided by the carrier or Turvo cannot calculate an ETA for the next stop, ETA to delivery will remain blank or will be filled in with the destination location’s Delivery appointment time. Dates displayed on the route card for these modes are the appointment times entered into the Details tab of the shipment and the post update times (at pickup, picked up, delivered, etc).

For long-haul over-the-road drayage shipments, you may wish to incorporate the maximum miles that your drivers are allowed to drive in a 24-hour period and their average speed into your ETA calculations. See our article, Configuring max distance and speed for approximate Hours of Service in ETA calculations, to learn more about configuring these settings for your ETA calculations.

Container tracking with OpenTrack

Drayage - import shipments can utilize Turvo’s OpenTrack integration, which is currently in Limited Release, to obtain route information and tracking updates for your shipments’ containers. 

See our Using OpenTrack for container tracking [Limited Release] article to learn more.

Holds categories & types

The Holds category and type field in the shipment indicates the type of hold placed on the drayage shipment. This field is exclusive to Drayage shipments. The tables below explain the categories and types of holds that may be placed on your container by various organizations.

Protip: Tenants using the OpenTrack integration will receive Holds exceptions automatically through OpenTrack. The Holds category and Holds type fields will be read-only if the shipment is synced to OpenTrack.

Note: Turvo also has a Held at customs exception, which is a separate shipment exception type that is exclusive to the Ocean mode.

Customs holds

The Customs holds category includes holds that are issued by U.S. Customers and Border Protection (CBP). These are typically issued due to issues with bonds, manifests, or exams for potential illegal items.

Hold Type

Reason

Implication

In-Bond

The required In-Bond required for all commercial shipments valued at over $2,500 was not paid.

CBP will not release the container until the bond is posted.

ISF Bond

A claim has been issued by CBP due to non-compliance in filing for Importer Security Filing (ISF) bonds.

CBP will hold the container until the required documentation is provided and they have reviewed it.

Non-Intrusive Inspection (NII, 7H, VACIS, X-RAY)

CBP has ordered the container to be driven through a non-intrusive scanner (such as an X-Ray machine) at the terminal and will review the images.

CBP performs an exam within 1 to 2 business days. If no issues are found, the container is released. Otherwise, the container could be escalated to an Intensive exam. 


Fees may be incurred that can range from $150 – $350 per container, depending on the size of the container and the port at which the shipment is held.

Tailgate Exam

A Tailgate Exam is being performed. Typically, this is the next step of the investigation after a Non-Intrusive Inspection. 

The container is opened and a CBP officer will examine the inside of some shipments. The exam typically occurs within 5-6 days, depending on port traffic, with costs up to $350. If the shipment must be moved for inspection, transportation costs will be owed.


If further examination is required, the container may be subjected to an Intensive Exam.

Intensive Exam

An Intensive Exam is being performed at a Centralized Examination Station (CES). Typically, this is the next step of the investigation after a Tailgate Exam. 

The container is moved to a CES. Delays can range from 1-2 weeks. The container contents are physically removed and inspected. 


If the container is moved to a CES, the cost is incurred against the bonded trucker/carrier along with storage fees from the terminal and required equipment costs.

Unknown Exam

The reason and type of Customs Exam was not explicitly specified by CBP.

The container cannot be released until the Unknown Exam hold is removed by CBP.

CET Hold / (A-TCET) Exam

This is a hold placed by  a Contraband Enforcement Team (CET) when the container is under the suspicion that it may contain illegal items.

The container is moved to a Centralized Examination Station (CES) for an Anti-Terrorism Contraband Enforcement Team (A-TCET) Exam. The container contents are physically removed and inspected. 


Costs may be incurred for container transportation, storage fees from the port, and required equipment costs.

General Order

The container is missing proper Customs documentation, or does not quickly clear Customs.

The container cannot be released until the General Order hold is removed by CBP.

1H

A manually-posted CBP hold, effective in the port of discharge.

The container cannot be released until the 1H hold is removed by CBP.

1S

A discrepancy was found between the ENT/REL quantities and the AMEND quantity on the bill of lading that was not resolved by the end of the lay order.

The container cannot be released until the 1S hold is removed by CBP.

5H

A previous Entry Processing posting has been targeted for a document discrepancy exam.

The container cannot be released until the 5H hold is removed by CBP.

1W

A hold placed due to participant request for a Permit to Transfer (PTT), T01, or by the manual posting of a PTT by CBP.

The container cannot be released until the 1W hold is removed by CBP.

1X

The container is being transferred to a CES for examination. 

CBP will post any examination site or transfer carrier restrictions in the public remarks field (e.g., “Transfer to XYZ CES for examination” and/or “Must be transported by driver for XYZ carrier”).

Manifest

A hold that is placed by a  Manifest Examination Team (MET) on containers with an incorrect manifest.

CBP will hold the container while the MET requests and reviews additional documentation.

Unknown

A hold where the reason was not explicitly specified by CBP.

The container cannot be released until the hold is removed by CBP.

USDA holds

The USDA holds category includes holds that are placed on the container by the U.S. Department of Agriculture (USDA), typically to check for environmentally harmful organisms in your container.

Hold Type

Reason

Implication

USDA

The container will be checked for harmful pests, such as potentially invasive species.

The container cannot be released until the USDA exam is completed.

AQI

The container is being subjected to an Agriculture Quarantine Inspection (AQI).

The container cannot be released until the inspection is completed and fees are paid. For more information, review USDA’s AQI documentation.

Line holds

The Line holds category includes holds that are placed on the container by the steamship line that carried it to port. These are typically issued due to unpaid fees.

Hold Type

Reason

Implication

Freight

The steamship line has not yet received payment for outstanding fees for container transport.

The container cannot be released until the hold is removed by the steamship line.

Fees

Fees are due to the steamship line for storage of the container. This might be used for demurrage.

The container cannot be released until the hold is removed by the steamship line.

Terminal holds

The Terminal holds category includes holds that are placed on a container by the receiving terminal. These are typically issued due to issues with traffic, container accessibility, or fees. 

Hold Type

Reason

Implication

TMF

The terminal imposes this hold to reduce congestion at the terminal.

The container cannot be released until the hold is released (generally during off-hours).

In A Closed Area

The container is in an inaccessible location.

The container cannot be released until the hold is removed by the terminal.

UTL

The terminal is unable to locate the container.

The container cannot be released until the hold is removed by the terminal.

Unknown

The terminal has imposed fees other than demurrage.

The container cannot be released until the hold is removed by the terminal.

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